About Hawthorn Suites by Wyndham Albuquerque
Hawthorn Suites by Wyndham Albuquerque is located less than two miles from the nearest airport, and well-connected to the rest of the city by local-area shuttles. The property is close to University Stadium, the Isotopes Park, and Puerto Del Sol Golf Course.
Air-conditioned rooms have king or queen-sized beds, and are equipped with microwaves, refrigerators, cable TVs, coffee makers, hair dryers, and free Wi-Fi access. Rollaway beds are available on request.
The property has free on-site parking, as well as an outdoor pool, spa tub, laundry, dry-cleaning and fitness facilities. A 24-hour business center is equipped with computer stations, and meeting and conference spaces are available.
Hawthorn Suites by Wyndham Albuquerque serves a complimentary buffet breakfast, and local restaurants are close by for lunch and dinner options.
The hotel is conveniently located within walking distance of Roosevelt Park, University of New Mexico, Vortex Theatre, and the National Hispanic Cultural Center.
Positive Reviews
positive:
Convenient to airport
Many guests point out that the hotel is very convenient to the airport and great for business travelers that need a place to spend the night between flights. They note that there are some great restaurants in the vicinity, and several attractions that are within walking distance.
positive:
Clean, comfortable rooms
Most guests say that the housekeeping crew is doing a great job keeping the rooms clean, and restock them on daily basis. They note that all common areas are clean, including the pool and the fitness facilities.
positive:
Good breakfast
Most guest note that breakfast is good, with a great variety of choices and quite tasty. They say that the dining room is organized and well-stocked, and that there is always fresh fruit on offer. Complimentary coffee in the lobby area is great, according to some guests.
Negative Reviews
negative:
Property needs an update
Some guests feel that the property is slightly worn out, saying that the signs of wear and tear are beginning to show around the edges. They note that the furniture needs to be modernized, and that in-room appliances are due for an upgrade.
negative:
Slow Internet
Several guests note that free Internet is not something to write home about, saying that it is not reliable, and that it disconnects occasionally. They recommend using a personal data plan for a more reliable connection, or requesting a room closer to the lobby area, where the signal is stronger.
negative:
Indifferent employees
Even though most guests are satisfied with the employees, some feel that they lack customer focus, saying that some issues remain unsolved. Several guests feel that the employees are uninterested and don't put in enough effort to make each guest's stay memorable.