Hotel Hawthorn Suites by Wyndham Albuquerque (Albuquerque, USA)

Many guests point out that the hotel is very convenient to the airport and great for business travelers that need a place to spend the night between flights. They note that there are some great restaurants in the vicinity, and several attractions that are within walking distance.

Most guests say that the housekeeping crew is doing a great job keeping the rooms clean, and restock them on daily basis. They note that all common areas are clean, including the pool and the fitness facilities.

Most guest note that breakfast is good, with a great variety of choices and quite tasty. They say that the dining room is organized and well-stocked, and that there is always fresh fruit on offer. Complimentary coffee in the lobby area is great, according to some guests.

Some guests feel that the property is slightly worn out, saying that the signs of wear and tear are beginning to show around the edges. They note that the furniture needs to be modernized, and that in-room appliances are due for an upgrade.

Several guests note that free Internet is not something to write home about, saying that it is not reliable, and that it disconnects occasionally. They recommend using a personal data plan for a more reliable connection, or requesting a room closer to the lobby area, where the signal is stronger.

Even though most guests are satisfied with the employees, some feel that they lack customer focus, saying that some issues remain unsolved. Several guests feel that the employees are uninterested and don't put in enough effort to make each guest's stay memorable.