Positive Reviews
positive:
Comfortable and attractive hotel rooms.
Previous guests staying at the casino resort's hotel have generally been impressed with their lodgings. Reports suggest that rooms are comfortable and attractively decorated. Meanwhile, rooms offering mountain views are amongst the hotel's most popular accommodations.
positive:
Resort facilities receive much praise.
Many of the resort's
individual facilities receive praise from guests. The on-site spa is a
particular favourite, with guests reporting that treatments are thoroughly
relaxing. The outdoor pool proves popular with guests of all ages, while the
event centre and on-site dining options are regularly complimented.
positive:
Friendly and welcoming staff.
From the hospitable valet parking team and friendly front desk personnel to personable servers and polite housekeeper, guests report that the resort is overseen by a friendly and welcoming staff.
Negative Reviews
negative:
Casino receives some criticism.
While it may be the main
attraction in Cherokee, the casino isn't immune when it comes to criticism.
Non-smoking guests are disappointed to learn that the smoking and non-smoking
areas of the casino have no barrier, meaning smoke passes through both.
Meanwhile, experienced casino-goers suggest that slot machines don't pay out as
much as other casinos.
negative:
Vast facility requires plenty of walking.
With more than 1,100 rooms on-site, not to mention other amenities, the casino resort is said to be an expansive facility. Guests report that getting to and from hotel rooms can involve a long, long walk.
negative:
Hefty price tag attached to Wi-Fi.
Many guests are dismayed
to learn that Wi-Fi doesn't come free of charge at the resort. In fact,
according to past visitors, the Wi-Fi comes with quite a hefty daily charge
attached to it.