About Hampton Inn West Springfield
The historic town of West Springfield is home to Hotel Hampton Inn West-Springfield. This pet-friendly hotel features an outdoor pool and offers free Wi-Fi access throughout the building.
Rooms are equipped with guests comfort in mind and include amenities such as a flat-screen TV, fridge, microwave, desk, and coffee maker. Guests will also find ironing facilities and a private bathroom with hairdryer.
Parking is provided free of charge while other amenities include coin laundry, a fully equipped gym, 24-hour business center, and luggage hold.
A complimentary hot breakfast is served daily, and guests will find many dining options within walking distance such as 99 Restaurant and Pub, Carrabba’s Italian Grill, and Panera Bread.
Hotel Hampton Inn West-Springfield is a three-minute taxi ride from Springfield Country Club and eight minutes from Easter States Exposition. Naismith Memorial Basketball Hall of Fame is only nine minutes by car.
Positive Reviews
positive:
Delicious breakfast daily
You will be able to enjoy a range of freshly prepared foods each morning just steps from your bedroom door. You won't need to waste time finding an alternative off-site restaurant, as the variety of food on offer caters for just about anyone.
positive:
High levels of cleanliness
The housekeeping staff at this hotel go out of their way to make sure each room is spotlessly cleaned before a new guest arrives. This is to ensure that no evidence of previous guests are left behind. The housekeeping staff will also maintain a high level of cleanliness throughout your stay.
positive:
Attentive staff members
You will feel right at home from the moment you enter the reception. The staff will take care of your every need for the duration of your stay to ensure that you are as comfortable as possible.
Negative Reviews
negative:
Outdated interiors
Although the rooms are generally quite spacious, the interiors can be considered as outdated. Some of the decor is looking tired, while the furniture needs refurbishing. An update in interiors would give this hotel a better image and improve the overall experience.
negative:
Noisy interiors
If you struggle to sleep at night in a noisy environment, you might have a problem with the noise levels in the private rooms. Sounds from neighboring rooms easily penetrates through the thin walls due to a lack of soundproofing, limiting the amount of privacy.
negative:
Some beds need replacing
Even though most guests enjoyed their stay at this hotel, there have been several complaints regarding the uncomfortable beds provided in some rooms. This needs to be dealt with as quickly as possible, as an uncomfortable nights rest can result in an overall bad experience.