About Hampton Inn West Des Moines Lake Drive
Situated off the I-80, the Hampton Inn West Des Moines Lake Drive hotel is near Methodist West Hospital and the Des Moines Golf & Country Club. Amenities available to guests include a fitness center and an indoor pool and hot tub.
Rooms at this three-star hotel feature flat-screen TVs, work desks, and complimentary Wi-Fi. Additional conveniences include coffee makers, microwaves, and mini-fridges. All rooms benefit from private bathrooms and air-conditioning.
Hotel facilities include 24-hour front desk services, a business center, meeting and conference space, and laundry and dry cleaning services. Handy extras include concierge services, a safe deposit box, and free parking.
The Hampton Inn West Des Moines Lake Drive hotel offers a free breakfast daily, as well as takeaway breakfasts on weekdays. The 24-hour Pavilion Pantry sells snacks and drinks.
This hotel lies four miles from Living History Farms, 15 miles from Black Park Zoo, and a 30-minute drive from the National Balloon Museum and U.S. Ballooning Hall of Fame.
Positive Reviews
positive:
A friendly welcome.
Guests state that this hotel's staff is very helpful and they
offer a friendly welcome when you arrive. They also report that the
staff will go out of their way to help if you have any concerns or problems
during your stay. They mention that the staff also offer ideas on what to do
and see in the local area, as well as restaurant recommendations.
positive:
A nice breakfast service.
Guests mention that the complimentary breakfast is warm and offers many choices. They state that there is a lot of variety at breakfast, including fresh fruits and bread, as well as pastries and cereals. There is also good coffee available.
positive:
Spacious and clean accommodation.
Guests report that the accommodation at this hotel is spacious
and clean. There is a lot of space to move around in the room and there is also
storage space for luggage and personal items.
Negative Reviews
negative:
A strange smell.
Guests state that there is a musty smell that flows throughout
the hotel. They mention that it smelled like cat urine and they could not get
away from the odor during their stay.
negative:
Bad housekeeping service.
Guests mention that the housekeeping staff don't follow up with replacing towels, toiletries
and fresh linens. They state that they would be waiting for a long time before
receiving new towels, shower gel, and shampoo.
negative:
Bad air-conditioning units.
Guests mention that this hotel's air-conditioning units are horrible. They state that the air does not flow out properly and the units are very loud. These guests found this disappointing as they were visiting during the summer months and were very hot in the rooms.