Positive Reviews
positive:
Close to downtown Fort Worth
Most guests love how close the hotel is to downtown Fort Worth and local attractions, saying that everything is easily accessible. They note that there are some good restaurants within walking distance of the property, and that a large shopping mall is only a few minutes away.
positive:
Pleasant staff
Many guests feel that the employees of the hotel are true superstars, saying that they are always ready to smile and offer a helping hand. They note that all minor issues are immediately resolved, and that employees often check up with guests after the fact to ensure that everything is taken care of.
positive:
Clean, comfortable rooms
Most guests say that the rooms are tidy and well-kept, noting that the housekeeping crew is doing an excellent job in maintaining the rooms and the property. Several guests point out that bathrooms are exceptionally clean, and that the rooms are always stocked with fresh linens and towels.
Negative Reviews
negative:
Somewhat noisy
Since the property is close to the Interstate, some guests say that it can be noisy at times, especially if the traffic is heavy. They recommend that light sleepers pack earplugs for a more convenient, and restful stay.
negative:
Sketchy location
Some guests feel that the area around the hotel is unappealing, saying that it is shady, and can feel unsafe at night. Several guests say that they feel uncomfortable walking alone in the area, but none of them report anything other than an unpleasant feeling.
negative:
Intermittent Internet access
Several guests say that the Internet access could be improved upon, noting that there are some minor disconnects every once in a while that are really inconvenient. They suggest using a personal data plan or asking for a room closer to the lobby area, as the signal is stronger in those rooms.