Positive Reviews
positive:
Convenient location close to freeway.
Guests praise Hampton Inn & Suites Annapolis for its convenient location close to US-50 and I-97. In addition to providing easy passage to downtown Annapolis, guests also report that the locations makes it easy to visit Baltimore and Washington, D.C., both of which are less than 45 minutes away.
positive:
Friendly and courteous staff willing to help.
Past guests have been pleased by the level of customer service at the hotel. According to reports, the hotel staff is friendly and courteous, and also willing to help out when needed.
positive:
Free breakfast buffet receives praise.
Although not to everybody's taste, the hotel's complimentary hot breakfast proves popular with many guests. Those that do recommend the meal report that food is tasty and plentiful, while a good selection of items is said to be on offer.
Negative Reviews
negative:
Thin walls result in unwanted noise.
One of the most common complaints offered by guests staying at Hampton Inn & Suites Annapolis relates to noise. Guests report that hotel walls are on the thin side, making it hard not to hear movement, activity, and conversations from adjacent rooms.
negative:
Free Wi-Fi can be frustratingly slow.
A number of guests experience troubles when it comes to accessing the hotel's complimentary Wi-Fi service. According to reports, the Wi-Fi can be frustratingly slow, making it hard for guests to stay connected.
negative:
Loud air conditioning units prove disruptive.
In-room air conditioning units are the source of a number of complaints. Reports suggest that these somewhat outdated units are particularly loud. As such, some guests find it hard to go to sleep with the unit running, while others report being disturbed during the night.