Positive Reviews
positive:
Clean and comfortable rooms
The majority of previous guests have been pleased with the standard of rooms here. There appear to be occasional housekeeping oversights but, in general, the rooms are found to be clean. Guests have typically enjoyed a comfortable stay here.
positive:
Friendly and efficient staff
Although a handful of guests encountered some problems communicating with non-English speaking staff, the overall impression of the service offered at this hotel is a good one. The front desk staff, in particular, is found to be friendly, efficient, and approachable.
positive:
Enjoyable breakfast
Most guests have found the breakfast here is enjoyable, commenting favorably on the quality and choice of items available on the buffet. Things can get a little crowded at the weekends but, otherwise, the size of the dining area is found to be sufficient.
Negative Reviews
negative:
Some maintenance issues
Although guests have found the rooms here are clean and comfortable, they do occasionally highlight some maintenance issues. Reported issues include broken thermostats, some stains on the carpets, and poor water pressure. Guests have also noted that pillows could do with being replaced and that ice machines were broken.
negative:
Location may not suit everyone
While some guests have found this hotel a quieter and cheaper alternative to hotels in Washington DC, others have found the setting rather isolated and run down, mentioning that there is little of interest in the immediate area and further from Potomac Mills than the name of the hotel suggests.
negative:
Small fitness center
Guests have noted that the fitness center in this hotel, while convenient, is small and offers a limited selection of equipment.