Hotel Best Western Potomac Mills (Woodbridge, USA)

The customer service in this hotel is truly amazing. In fact, it is on the same level as those in five-star hotels. The staff calmly handles conflicts and never fails to smile despite being tired. Moreover, they offer quick solutions to unexpected problems such as the electric keys not working. They usher you to the room each time you come back.

Best Western Potomac Mills is a nice stopover during a long drive. It is actually a great place, considering the low price. The free breakfast is delicious and ideal for those who want to leave in the morning. Moreover, if you stay for leisure, the property gives easy access to various points of interest.

The rooms are well appointed and spacious. You can use the microwave and fridge for an extra low price. In addition, the desks are spacious and there are many electric outlets, which enables you to get some serious work done.

The bills sometimes have wrong computations. However, the staff quickly settles this and gives a sincere apology. You should also know that you are charged per hour of extending your stay. Thus, you are advised to check-out of the hotel on time.

The showers have good pressures but hot water sometimes run out. If you come across this problem, contact the staff. If a technician cannot fix it quickly, you can transfer to another room.

The mattresses are too soft. However, this is highly based on personal taste. You can just ask for extra comforters from the housekeepers. You can have it in no time. Moreover, the beds do not cause any backaches.