Positive Reviews
positive:
Great Interstate access
Right next to the I-59 and I-459, Hampton Inn Birmingham - Trussville is recommended by guests for its convenient location, which offers easy access to both of these Interstates. Guests find this particularly helpful when leaving as it allows you get on your way quickly.
positive:
Service with a smile
The importance of a good welcome is not forgotten by staff at this Alabama hotel, who ensure they greet their guests properly and ensure that they have everything they need for a comfortable and enjoyable stay. Some guests said they even got to know some staff by name, which made the hotel feel like a home away from home.
positive:
Breakfast is very enjoyable
Hot and tasty, you'll find your morning favorites available at this hotel's complimentary breakfast. Guests enjoy the choice of foods and the quality, explaining that overall, this free meal is very much appreciated.
Negative Reviews
negative:
Air conditioning needs a little maintenance
Unfortunately, a few guests have mentioned that they had issues with the air conditioning at Hampton Inn Birmingham - Trussville. From faulty units, to visible wiring to lack of function, some air conditioning units need maintenance.
negative:
A hotel in need of some updates
For some guests, this hotel just needs a few minor updates like mattress improvements and improved toilet flushes to bring it up to a more acceptable standard of comfort.
negative:
Using the Wi-Fi can be frustrating
Although guests appreciate that the Wi-Fi is free of charge at this hotel, some are frustrated that it doesn't seem to work properly, citing connectivity issues as the problem.