About Extended Stay America Suites - Raleigh - Research Triangle Park - Hwy. 54
Extended Stay America - Raleigh - Research Triangle Park - Hwy. 54 is a discount chain hotel specializing in longer stays in the southern suburbs of Durham, North Carolina. This modern low-rise property beside State Route 54 and half-a-mile from Interstate 40 features free Wi-Fi throughout and complimentary parking.
Colourful, redesigned rooms enjoying air-conditioning and upgraded bedding boast en suite bathrooms, desks, flat-screen cable TVs and fully-equipped kitchenettes with fridges, hobs and microwaves.
Complimentary weekly housekeeping is included and children can stay free. Facilities comprise a picnic area, launderette, seasonal outdoor swimming pool, 24-hour reception, lift and vending machines. Pets are allowed for a surcharge.
A grab-and-go breakfast is included. There are Chinese, fast food, Indian, bar-grill and Japanese restaurants located within half-a-mile.
Situated within the Research Triangle Park filled with hi-tech enterprises, smoke-free Extended Stay America - Raleigh - Research Triangle Park - Hwy. 54 is about 15 minutes’ drive from North Carolina Central University and downtown with its Amtrak station. The Streets at Southpoint shopping mall is four miles away.
Positive Reviews
positive:
Handy research park location near the freeway
Visitors to the Research Triangle Park loved the location of this property as it put them within easy reach of associated businesses, research sites and industrial areas. The direct access to State Route 54 and proximity of Interstate 40 made it quick and easy for drivers to get to downtown Durham plus neighbouring Raleigh, area attractions, universities, shopping malls and the airport. It also appealed that there were bus stops, filling stations and lots of places to eat in the surrounding area. The free parking was another bonus.
positive:
Customer care was good
The customer service was reportedly good and many visitors said they dealt with pleasant, professional and obliging personnel who seemed happy to help. Animal lovers appreciated the pet-friendly policy.
positive:
Updated rooms were affordable and well-equipped
According to many travellers, the spacious updated rooms were often comfortable and clean. Several visitors mentioned that they found the accommodation fairly quiet. Reviewers on extended stays liked the way they could easily prepare light meals at their own convenience because the rooms featured well-equipped kitchenettes. Budget-conscious guests welcomed the competitive room rates, often adding that they got fair value for money.
Negative Reviews
negative:
Maintenance and cleanliness issues
Some critics disliked the way the free housekeeping only occurred once a week. There were also reports of maintenance and cleanliness issues in certain rooms such as unsatisfactorily cleaned bathrooms, stained bedding, damaged furniture and dodgy plumbing. Despite the non-smoking policy, several visitors detected lingering smoky smells in certain rooms.
negative:
Free breakfast grumbles
According to several critics, the free grab-and-go breakfast featuring fruit, muffins and coffee was lacking in sufficient food and drink options.
negative:
Occasional criticism of free Wi-Fi
Although many travellers welcomed the free Wi-Fi network, others criticized the network for offering slow speeds or unreliable coverage at times.