Positive Reviews
positive:
Handy suburban location near dining
It pleased reviewers that there were lots of shopping and dining options in the area surrounding this property off Interstate 40 in Oklahoma City's western suburbs. Air passengers using Will Rogers World Airport were chuffed with the location as it put them a short drive from the terminal. There were also conveniences like bus stops and filling stations nearby. Drivers loved the free parking and said it was straightforward to access area attractions, academic institutions, sports arenas, golf courses and shopping malls.
positive:
Spacious rooms with kitchenettes were clean
Budget-conscious travellers frequently felt the price-to-quality ratio was favourable to guests because of the usually affordable room rates. The new look rooms were often described as clean and generously-sized with comfy beds. Extended stay guests loved the way they could easily prepare light meals in the fully-equipped kitchenettes.
positive:
Thumbs up for customer care
Guests often spoke highly of the customer service they received from professional, helpful and pleasant members of staff. Animal owners appreciated the pet-friendly policy. Guests also welcomed the complimentary shuttle service and simple free breakfast.
Negative Reviews
negative:
Maintenance and cleanliness issues
The free weekly housekeeping didn't come frequently enough, some guests claimed. Furthermore, there were reports of cleanliness and maintenance issues in certain rooms. These included bathrooms, bedroom floors and kitchens that could have been more extensively cleaned, tired-looking items of furniture and malfunctioning air-conditioning units.
negative:
Irritating smells and noises
Although many visitors said they found the property quite quiet, some light sleepers mentioned that nuisance noise from adjoining rooms travelled too easily through thin walls at times. Lingering pet smells and smoky odours also inconvenienced reviewers in several rooms, in spite of the non-smoking policy.
negative:
Free Wi-Fi grumbles
Underwhelming network speeds and a spotty signal were occasionally reported by guests using the free Wi-Fi network.