About Extended Stay America Suites - Memphis - Germantown
The Extended Stay America Memphis Germantown conveniently sits in Memphis' Germantown neighbourhood, 10.8 miles from Memphis International Airport and 15.9 miles from the city's downtown entertainment district.
Rooms at this hotel offer premium mattresses, flat screen televisions, work desks, private bathrooms, ironing facilities, and air conditioning. There is also a full kitchen with a stovetop, microwave, and refrigerator in every room.
Amenities offered at this property include laundry machines, free Wi-Fi, and complimentary parking. Guests can use the fitness centre at a neighbouring property, as well, at a discounted rate. Photocopiers and fax machines are available for guests for a fee.
A free grab-and-go breakfast is offered daily at the Extended Stay America Memphis Germantown. Restaurants in the area include Swanky's Taco Shop, TJ Mulligan's, One & Only BBQ, and McDonald's.
This hotel is located 2.4 miles from the Exeter Village Shopping Center, 8.5 miles from the Liberty Bowl football stadium, and 9.9 miles from the Memphis Zoo.
Positive Reviews
positive:
Very nice staff
Most guests have liked the customer service staff at this hotel, saying that they are warm, pleasant, and accommodating. This helped guests to feel at home at the hotel, as they felt as though they could approach the staff whenever they experienced an issue.
positive:
Lots of nearby restaurants
Past guests have found the location of this property to be quite convenient. Not only is the hotel located in the Germantown neighbourhood of Memphis, which is a very safe area, but it is also within walking distance of countless different restaurants.
positive:
Large, clean rooms
Guests have approved of the rooms at this hotel, saying that they are large and usually very clean. The majority of guests also liked having a kitchen in their rooms, as this gave them the chance to cook their own meals.
Negative Reviews
negative:
Disappointing breakfast
Multiple guests have been disappointed by the quality of the breakfast that is offered at this hotel. In addition, guests have found that the breakfast frequently runs out of items early in the morning, leaving some guests without food.
negative:
No daily housekeeping
Numerous guests have complained about the hotel not offering daily housekeeping unless you request it and pay an additional fee. Guests would have preferred to at least have their towels changed and garbage emptied each morning.
negative:
Dishes aren't in the rooms
There have been complaints about the fact that the rooms don't come fully stocked with dishes and cutlery. This was an inconvenience for guests, as they were forced to head back to the front desk to grab these items.