Positive Reviews
positive:
Handy roadside location near shopping and dining
Travellers appreciated the location of this hotel in the south-western suburbs of Fort Worth as it put them close to dining and shopping options in the surrounding area plus a cinema and petrol stations. The proximity of Interstate 20 reportedly made it easy for drivers to get to downtown Fort Worth, local attractions, golf courses, universities, shopping centres and airport. Motorists were also glad there was free on-site parking available.
positive:
Popular rooms boasted kitchenettes
It appealed to guests that this hotel's rooms all came with well-equipped kitchenettes, making them a good fit for those on extended stays. Many reviewers said the generously-sized rooms were nothing fancy but were usually well-cleaned, comfortable and tidy. Budget-conscious visitors appreciated the low-cost room prices and often mentioned that they got reasonable value for money.
positive:
Positive views about customer care
Guests frequently praised the good customer care and fast check-in provided by obliging, attentive and friendly members of staff. Animal lovers were delighted with the pet-friendly policy.
Negative Reviews
negative:
Minor maintenance and cleanliness problems
Leftover litter, slow-draining water and sluggish free Wi-Fi speeds were among the minor cleanliness and maintenance issues reported by critics in several rooms. Furthermore, some reviewers were unhappy that the complimentary housekeeping only happened once a week.
negative:
Nuisance smells and noises encountered
Light sleepers sometimes mentioned that due to thin walls it didn't take much for nuisance noise from adjacent rooms and corridors to become audible. A few critics were also disappointed to discover lingering pet smells in some of the rooms.
negative:
Free breakfast underwhelmed some guests
Even though it was provided at no extra cost, the simple takeaway breakfast left something to be desired for several diners. It was occasionally claimed that the choice of food and drink was too limited.