Hotel Extended Stay America Select Suites - Chattanooga - Airport (Chattanooga, USA)

Many guests commented that they were well looked after by courteous, helpful and efficient personnel with useful local knowledge who offered a quick check-in and good customer care. Animal owners appreciated the pet-friendly policy.

Air passengers using Chattanooga Metropolitan Airport welcomed the hotel's location as it was so close to the terminal building. It also appealed that there were handy conveniences like filling stations, bus stops, shopping options and eateries in the neighbourhood. The easy access to Tennessee Route 153 prompted many drivers to say it was simple to reach downtown Chattanooga, city attractions, shopping malls, beauty spots, universities and industrial areas. The free parking also proved popular.

The fully-equipped kitchenettes in every room were a hit with visitors, especially those on longer stays. Many reviewers described their rooms as suitably clean and comfy for their needs. Travellers prioritizing affordability welcomed the wallet-friendly room rates, which prompted many to say they got reasonable value for money.

Light sleepers occasionally mentioned that certain rooms facing towards the main road were exposed to traffic noise at times. Lingering smoky smells and musty odours also proved to be off-putting for critics in several rooms.

Bathrooms that could have done with deeper cleaning, stained bedding, tired-looking items of furniture, interruptions to the hot water supply and outdated decor were among the cleanliness and maintenance issues reported by critics in some rooms. There were also occasional reports of encounters with cockroaches. It disappointed some reviewers that the free housekeeping came just once a week.

The free takeaway breakfast of coffee, muffins and fruit amounted to more of a snack than a proper meal, several guests claimed.