Hotel Embassy Suites Fort Worth - Downtown (Fort Worth, USA)

Most guests give the front desk, housekeeping, and wait staff rave reviews, noting that they seem pleased to accommodate special requests, go out of their way to help resolve any issues, and are quick to strike up a friendly conversation. Others comment on the smiling faces and evident pride in their work.

Most guests thoroughly enjoy the complimentary breakfast buffet, noting that its impressive variety of hot and cold options includes made-to-order omelets and pancakes. Many guests also look forward to the complimentary drinks and snacks at the generous Evening Reception, and comment that there are many restaurants well within walking distance.

Guests note that it is easy to get around the city from the hotel without a car, as there are many attractions within walking distance, including the Bass Performance Hall, Sundance Square, and convention center. Molly the Trolley is another great option for guests who want to leave their cars behind.

Several non-smoking guests were dismayed to find they had been assigned smoking rooms, and vice versa, though in most cases the staff was able to resolve the situation.

A few guests were unpleasantly surprised by the charge for valet parking, and note that there is no self parking on site.

A few guests have reported sleepless nights due to noisy fellow guests next door or in the hallways. Some were also let down by the general condition of their rooms or were disappointed in the level of housekeeping services, though most describe the suites as comfortable and well-maintained.