Hotel Embassy Suites by Hilton Kansas City Overland Park (Overland Park, USA)

Many guests have described the suites as comfortable, clean, and roomy. Families and groups of friends particularly appreciate the balance of shared and private space in the two-bedroom suites. Many choose the hotel for its "good value," and like the added benefits of the Premium level, which include vending machines stocked with free snacks.

The complimentary breakfast buffet has received many good reviews for the quality and variety of dishes on offer, and the evening reception is ever-popular. There is a good variety of local and chain restaurants within the complimentary shuttle's five-mile radius, too.

Many guests have been pleased to receive a warm welcome and efficient service from the reception, bar, and breakfast staff, commenting often on their smiling faces and friendly conversation.

Recent travelers describe the decor, particularly the furnishings and carpets, as rather worn out, stained, and ready for replacement. Others have been inconvenienced by plumbing issues or noisy air conditioning.

Several guests have noted that the hotel is very popular with young families and sports teams, and unfortunately the building's atrium design amplifies the noise of kids running and shrieking in the halls. Though the parents are ultimately responsible, some guests have been disappointed in the staff for their inability to resolve the issue.

Though many guests arrive to find their rooms very clean, those who are disappointed in the level of housekeeping often mention infrequent vacuuming.