Positive Reviews
positive:
Updated rooms at affordable prices
Guests liked the way they could park right outside the renovated rooms containing handy features like flat-panel televisions, mini-fridges and microwaves. Many reviewers said their rooms were more than adequately clean and comfy for a stopover. Those prioritizing affordability appreciated the inexpensive room rates and often remarked that they got reasonable value for money.
positive:
Good customer service and popular breakfast
Travellers frequently said they dealt with courteous, friendly and helpful members of staff who provided good customer service. The pet-friendly policy appealed to animal lovers. The complimentary continental breakfast with hot items proved popular with most diners who said it was tasty and filling.
positive:
Convenient roadside location near shops and dining
This hotel's location just off Interstate 65 in Bowling Green, Kentucky was a hit with visitors because it put them within one mile of a major shopping mall featuring dining options and a cinema. There were also filling stations, convenience stores and plenty of eateries on the doorstep to tempt diners. Motorists loved the free parking and said it was simple to get to regional attractions, outdoor recreation areas, academic institutions and the World Heritage Site Mammoth Cave National Park.
Negative Reviews
negative:
Nuisance noises and smells reported
Light sleepers in certain rooms facing the main road claimed they were occasionally disturbed by traffic noise. Overpowering cleaning product scents, lingering smoky smells and musty odours also disappointed visitors staying in some rooms.
negative:
Cleanliness and maintenance issues
Critics occasionally described the odd encounter with cockroaches. There were also reports of minor maintenance issues in some rooms such as damaged furniture or poor TV reception.
negative:
Mixed views over free Wi-Fi service
The free Wi-Fi network won approval from many travellers. However, several critics occasionally claimed they encountered sluggish speeds or spotty coverage in certain parts of the building.