Hotel Drury Inn & Suites West Des Moines (West Des Moines, USA)

Guests rated the hotel’s actual location excellently! It is in the business district with a wide selection of fast food restaurants, shopping areas, and major highways. Grocery stores and bars also surround the property- all can be reached within a short walking distance away.

The friendly assistance of the staff was of the main reasons why the guests love this hotel. Both the check-in and checkout process were very smooth and hassle-free. Moreover, the staff made sure the needs of the guest were being met and they all had an overall pleasing stay.

Most guests speak well of the luxurious yet comfortable rooms! Rooms were very clean, spacious, and smelled and looked nice and new. The couches or sofa beds provided plus the microwave, mini-fridge, coffee makers, and toiletries were sufficient and were considered above average by guests.

Guests had issues with the insufficient size or limited parking area on-site. It was quite hard for guests to park within a long walking distance from the lobby. Furthermore, some guests even had to walk a few blocks from a different parking area due to the lack of enough parking spaces on-site.

Due to the small size of the pool, guests had difficulty enjoying it! Large number of people was occupying the pool area at most times especially the kids. Moreover, adults had a hard time soaking in because of limited pool hours.

Guests who were staying next to the pool area had a hard time getting some rest due to the loud noise from the people running around. Thus, the use of earplugs is highly recommended.