Hotel Desert Diamond Casino (Tucson, USA)

Most reported the atmosphere to be casual but fun, the grounds beautifully arranged, the Wi-Fi excellent and the meeting rooms superb. The swimming pool is popular and the hot tub is relaxing. Pet-friendly accommodations are available with a fee to be refunded at check-out if there is no damage. The parking area is patrolled by security at all times, so most felt comfortable leaving their vehicles unattended while they enjoyed the hotel and casino.

The rooms are large here with wall-mounted televisions, comfortable beds, and ample bathrooms. Windows have real wood shutters. Everything is clean and functioning properly. It isn't Vegas-style dazzling, but most felt it was good enough.

The front desk, security, casino and wait staff are all charming and courteous. Reception staff is happy to print you a map of the area if necessary, and door staff greet you by cheerfully smiling and opening the door for you. If you run into a glitch, don't hesitate to let them know. They'll try their best to make things right for you. Not always the fastest service you'll find, but it's usually done with a smile!

Some experienced noise issues from neighboring guests, blasting music outside, and window air conditioning units. Make sure to let staff know right away for your best chance at quiet slumber. The casino allows smoking indoors, which is not a favorite among non-smokers.

Some didn't care for the quality of casino machines, restaurant seating and choices for dining. Others accused the casino of allowing shady clientele to frequent the venue.

This is a remote venue, far from most alternate attractions. This may be why the Wi-Fi connection is so iffy.