Positive Reviews
positive:
All-round good service.
The service at the hotel is highly rated by guests, who report an all-round satisfying experience. Staff go out of their way to provide a friendly, helpful service, from providing information at the front desk, to keeping rooms clean and stocked with fresh towels - all things to keep you smiling.
positive:
Great food.
Meals are available all day at this hotel, and guests enjoy eating here. From a cooked breakfast with scrambled eggs and bacon, to Asian cuisine in the restaurant, there's plenty to tickle your tastebuds, and guests say that it's all great value too.
positive:
Comfortable and quiet.
The overall comfort of the hotel is praised by guests - despite the proximity to the freeway, the rooms seem to be well insulated and quiet, so you should get a good night's sleep, and the rooms have plenty of space for you to relax in.
Negative Reviews
negative:
Square pillows.
Guests are not too impressed with the square pillows at this hotel, and no standard pillows seem to be available. Like other guests, you may not find these the most comfortable thing on which to rest your head, although the beds themselves seem to be fairly decent.
negative:
Jumpy shower temperatures.
Some guests have encountered some problems with the water temperature in the shower, saying that it jumps from freezing to scalding hot, with no happy medium. It seems to be worse at peak times of day, and you may have to run the water for a while to get an ok temperature.
negative:
Some rooms need refurbishments.
Certain rooms are showing signs of wear and tear, according to guests, and could do with some refurbishments. The pet-friendly rooms seem to be particularly affected, so if you're bringing the pooch, you may find yourself in a room which needs a bit of TLC.