Holiday Inn Johnson City, an IHG Hotel (Johnson City, USA)

Past guests have appreciated the effort that is put in by the staff at this hotel, saying that they are helpful and attentive to the needs of each guests. This helped guests to enjoy their stays at this hotel.

Many guests have said that the beds at this property are extremely comfortable and allowed them to enjoy a good night's sleep. Being able to relax in a comfortable bed after a long day of travel was welcomed by these guests.

Numerous guests have liked the hotel's location, as it provides easy access to major highways and is surrounded by plenty of places to eat.

Most guests have said that although some parts of the hotel have been renovated, the restaurant and many of the rooms are dated and worn. These areas could use new furniture, updated fixtures, and completely different carpeting. Even things like the bedsheets and towels appear to be old.

There have been some complaints about noise at this property, particularly in rooms that face the freeway. The hotel is located just off Interstate 26, so there is a fair amount of traffic that goes by throughout the day and night and this was disrupted hotel guests.

Guests have mentioned that although the staff is very good, there aren't enough staff members on duty when the hotel gets busy. This has led to guests having to wait to get checked in or to have their rooms cleaned, as the staff appears to be overwhelmed.