Positive Reviews
positive:
Free shuttle is very convenient
The best thing about this property is its shuttle service, which is available 24 hours a day, seven times a week. The drivers are careful and the seats are cosy. Moreover, it goes to various tourist attractions such as Bricktown Entertainment District, Bombing Memorial, OKC Zoo, and Courthouse.
positive:
Outstanding and helpful staffs
The staff cannot be more helpful. They go out of their usual routines to cater to your requests. If some things are not found in the hotel, some employees go out to stores to buy your needs. In addition, their hospitality is not just extended to you, but to your beloved pets as well.
positive:
Great value for money
Bricktown Hotel and Convention Center has probably one of the most affordable rates in Oklahoma City. The management sometimes gives you discounts or complimentary drinks for the services they fail to deliver. Moreover, the restaurants near the property offer affordable food.
Negative Reviews
negative:
Issues with the bathrooms
If you are a keen observer, you can see small holes on the walls. There is also some dirt between the tiles. Some faucets have loose handles that cause minor leaks. If you come across any of these troubles, a repairman will fix it as soon as possible.
negative:
Strange smells
There are times when the corridors smell like rotten fruits. It is unknown where the smells came from. Some rooms also have musty smells. You are encouraged to ask the staff to spray air fresheners and open the windows so the smells go away quickly.
negative:
Hotel can be noisy
You have to be aware that the hotel is under refurbishment to improve its services. Thus, it can be noisy sometimes. You are encouraged to choose the rooms away from site where constructions are made. Moreover, you can wear earplugs for optimum convenience.