Positive Reviews
positive:
Delicious Food Served by Friendly Staff
The on-site restaurant at Courtyard Dallas Arlington by the Ballpark serves a wide variety of delicious, home-cooked and carefully-prepared items. Guests also reported that the service is fast and friendly and the environment is cozy and relaxed.
positive:
Excellent, Well-Maintained Facilities
Guests reported that the building itself is well-maintained and the facilities are updated and taken care of daily. The grounds are kept neat and tidy and the pool area is clean with lots of tables and chairs for lounging. .
positive:
Very Central Location
This hotel is situated in a location that meets all the needs of travelers looking for a quiet and safe destination that is also close to everything they want to see and do. Many of the area's top attractions are within walking distance. .
Negative Reviews
negative:
Unprofessional and Intrusive Staff
Unprofessionalism among staff has been reported and this includes intrusive staff who enter rooms without knocking and without permission. Also reported was staff who are unable to answer basic questions, staff who blame guests for issues, slow check-in, issues that go unresolved, staff who don't acknowledge guests when they're approached and staff who aren't knowledgeable about the area. .
negative:
Small, Poorly-laid-out Rooms
The guest rooms at Courtyard Dallas Arlington by the Ballpark are quite small and strangely laid out in a way to limit movement. Also reported was missing amenities that were supposed to be in the room, malfunctioning air conditioning units, lots of dust and dirt around the rooms, blocked sinks and a lack of storage space.
negative:
There is a High Level of Noise at Times
Children running in the corridors, guests speaking loudly in other rooms, loud air conditioning units and early garbage pick-up are just some of the sounds that the thin walls don't filter out of the guest rooms.