Positive Reviews
positive:
Delicious breakfast to start the day.
Guests rate the free buffet breakfast served at this Country Inn & Suites, saying that it offers a plentiful variety of food, and decent, hot coffee. The breakfast area is also bright an cheery, so it should help to wake you up and put a smile on your face before you head out for the day.
positive:
Close to the Air Force Base.
If you're visiting friends and relatives stationed at the Joint Base, or you're attending a ceremony there, this hotel is ideally located about a mile away, and it often has an air force community atmosphere if there's an event going on, providing a pleasant, sociable environment for air force families.
positive:
Up-to-date facilities.
Overall, this hotel seems to be well maintained, and the facilities are kept clean. Guests enjoy splashing about in the pool, relaxing in the hot tub, or working out in the gym, and they say that the communal areas are enjoyable places to spend time in. Plus, you can log on to the Wi-Fi in most places.
Negative Reviews
negative:
There's no elevator.
This is just a two-story hotel, so there's no elevator. It's not a major problem for most people, but some guests traveling with a lot of heavy luggage, or who have mobility issues, have found it an issue. You can request first floor rooms in advance if the stairs will be a problem for you.
negative:
Some housekeeping issues.
While most guests say that the rooms are clean and comfortable, there are some common housekeeping issues, particularly in the provision of towels. Some guests say that towels are missing, or are not replaced after cleaning, which can be annoying, and aren't always promptly supplied on request.
negative:
It's quite far from central San Antonio.
While it's brilliantly located for the Air Force Base, it's less convenient for access to downtown San Antonio, so if you're planning to be in the city a lot for work or leisure, you might find it a bit of a trek, and it can be tricky to get around if you don't have a car with you.