About Country Cascades Waterpark Resort
Centrally located in Pigeon Forge, Country Cascades Hotel features a penthouse, a lobby with a fireplace, and is close to Great Smoky Mountains National Park.
Each of the hotel’s 138 rooms have free Wi-Fi, a refrigerator, flat screen cable TV, DVD player, coffee maker, a pillow top bed and a phone. Suites are equipped with fireplaces, two king-size beds, and whirlpools tubs.
Country Cascades Hotel boasts a huge conference and meeting space, a spa tub, a gym, a computer station, a picnic area, and a library.
After enjoying a deluxe free breakfast at the hotel, guests can visit fine restaurants such as Smokies Restaurant and Mel’s Classic Diner for lunch and dinner.
Nearby attractions include Comedy Barn Theater (400 meters), Dollywood (4.8 km), Rockin’ Race Arcade (300 meters), Pigeon Forge Gem Mine (500 meters), among other attractions.
Positive Reviews
positive:
Warm, friendly and helpful staff.
Although guests love the fact that Country Cascades Pigeon Forge hotel stands elegantly on minimally landscaped gardens, the impeccable and highly personalized customer service that the hotel provides is really what wins the hearts of most guests. Staff members are warm and courteous and many easily remember names of guests on subsequent visit.
positive:
Spacious conference facilities.
The hotel features an expansive 246 square meters of conference and meeting space that is just perfect for hosting large events.
positive:
Serene, ideal location.
Set on a spacious, tranquil creek with a picnic site, the hotel is centrally located close to major attractions and a large shopping complex in Pigeon Forge. The hotel's setting away from the busy highway inures it from excessive noise.
Negative Reviews
negative:
Small rooms and pools.
Some guests have complained that the standard queen rooms are too small resulting in the air conditioning units blowing directly on the beds and causing discomfort. The indoor and outdoor pools are also on the smaller side.
negative:
No on-site restaurant.
Whereas the Country Cascades Pigeon Forge hotel delivers exquisite services and flaunts a lot of space including event space and a picnic site, the lack of an on-site restaurant detracts from the otherwise good living experience.
negative:
Weak Wi-Fi signal.
Despite the hotel providing a computer station and free Wi-Fi in all public places and in the rooms, a common gripe by some guests is the rather weak Wi-Fi signal especially in rooms that located from the router.