About Comfort Suites Houston NW - Vintage Park
Located off Highway 249, the Comfort Suites Willowbrook places guests near Lone Star College - University Park and shopping at Willowbrook Mall and the Vintage Park Shopping Center. Hotel facilities include 24-hour business and fitness centres and a seasonal outdoor pool and spa tub.
Smoke-free rooms offer en-suite bathroom facilities as well as premium bedding, coffee makers, microwaves, and mini-fridges. Free Wi-Fi and recharge devices are also provided.
Amenities at the Comfort Suites Willowbrook include a 24-hour front desk, meeting space, and guest laundry. Additional conveniences include a dry cleaning service and complimentary parking.
Room rates are inclusive of a hot buffet breakfast. The hotel also serves complimentary tea and coffee in the lobby. Nearby restaurants include Punta Cana and Clementine’s.
This hotel is a 30-minute drive from downtown Houston, where attractions include the Downtown Aquarium, the Waugh Drive Bat Colony, and Houston Zoo.
Positive Reviews
positive:
Clean and comfortable rooms
Guests have tended to describe the rooms at this hotel as being of a good standard. The accommodation is typically found to be clean and reasonably spacious. The selection of included amenities has also proved impressive. Guests have been particularly pleased with the comfortable beds.
positive:
Located near shopping and dining
The location of this hotel has been a hit with guests, many of whom have enjoyed the convenience offered by having so many shops and restaurants close at hand. The driving time to downtown Houston is found to be reasonable.
positive:
Helpful and friendly staff
The service here attracts regular positive feedback from guests. The staff is consistently described as friendly and welcoming. Guests have felt able to approach the staff with any queries or questions about the hotel and/or the local area.
Negative Reviews
negative:
Common areas could be improved
Although the rooms here are found to be of a good standard, reviews indicate that there is room for improvement in the common areas. The hallways, in particular, sound like they would benefit from some detailed cleaning and freshening up.
negative:
Limited exercise equipment
The exercise room here is certainly a nice-to-have but guests have reported that the available equipment is very limited. In fact, the equipment is so sparse that it seems likely that only a handful of people would be able to use this facility at any one time.
negative:
Mixed feedback about breakfast
Guests have differing opinions about the quality of the breakfast here. Some have found it perfectly acceptable but others have described the choice of food as too limited. Your own satisfaction will rather depend on your appetite in the morning.