About Clarion Pointe Indianapolis Northeast
Featuring complimentary truck parking, free Wi-Fi throughout and an outdoor swimming pool, SureStay Hotel by Best Western Indianapolis Northeast offers low-cost accommodation just off Interstate 69 in the north-eastern suburbs of Indiana’s state capital. It’s about 20 minutes’ drive from downtown.
Colorful, air-conditioned rooms with wood-effect floors and en suite bathrooms boast cable televisions with expanded channels, free local calls and desks. Upgrade rooms add mini-fridges. Accessible rooms are offered.
Conveniences include a 24-hour front desk and an elevator. Children can stay free and pets are allowed.
Morning coffee is free. Eateries within half-a-mile include gourmet burger joints and Italian restaurants. Guests can also enjoy discounts at a nearby diner.
Non-smoking SureStay Hotel by Best Western Indianapolis Northeast is one mile from Castleton Square mall. It’s about ten miles from the Children’s Museum of Indianapolis and 15 minutes’ drive from the Indiana State Fairgrounds. The Indianapolis Motor Speedway circuit is 30 minutes’ drive away.
Positive Reviews
positive:
Suburban location just off the freeway
The location of this motel in the north-eastern suburbs of Indianapolis ticked most of the boxes for visitors. There was free parking with spaces for larger vehicles and it was conveniently close to a major shopping mall plus bus stops. Guests appreciated the variety of eateries in the surrounding area and were pleased to be able to take advantage of discounts for meals at a nearby diner. The direct access to Interstate 69 also made it easy to reach sports venues, the airport and citywide attractions.
positive:
Positive views on customer service
The friendly, efficient and courteous employees at reception won praise from travelers. Many guests said they experienced a quick and painless check-in.
positive:
Low-cost rooms were quiet and clean
According to many reviewers, the rooms were straightforward but more than adequately clean and comfortable for a stopover. Guests appreciated the colorful decor and hard floors in many rooms. Those prioritizing affordability welcomed the normally competitive room rates and felt they got reasonable value for money. Several guests noted the rooms were fairly tranquil considering the proximity of main roads.
Negative Reviews
negative:
Smoky smells were a nuisance
Despite the motel’s smoke-free policy, some critics detected lingering smoky smells in certain parts of the accommodation.
negative:
Divided opinion over free Wi-Fi
The provision of free Wi-Fi was a bonus for guests. However, some were critical of the network for offering spotty coverage and sluggish speeds from time to time.
negative:
Critics noted drawbacks in certain rooms
Some critics were disappointed that their rooms weren’t equipped with hairdryers or toiletries other than soap. Others reported cleanliness and maintenance issues in some of the rooms. These included trash leftover from previous guests, inadequately cleaned bedding, stained towels, bathrooms that could have been more deeply cleaned, cigarette burns, marked walls and non-functioning lighting.