Great staff
The staff here is professional, friendly and helpful, with a great customer service attitude above and beyond expectation. This has been reported several times. This refers to reception staff, housekeeping staff and restaurant staff. Not only do they fulfil their duties, but they are ready to help and guide guests in getting the best out of their stay in Portland. A guest who was pregnant and traveling with a small child was absolutely overwhelmed with how supportive and helpful the staff here was.