Positive Reviews
positive:
Varied breakfast sets you up for the day.
Guests staying at BEST WESTERN Pony Soldier Inn & Suites are quick to praise the complimentary breakfast on offer at the hotel. Guests reports a varied selection of hot and cold dishes, including breads, cereal, fruit, yogurt, eggs, hot meats, coffee, tea, and juice.
positive:
Location proves convenient for many.
Located off Historic Route 66 and close to I-40, many guests report that the hotel makes for a convenient stopover spot. Past guests have chosen the hotel when visiting the likes of Flagstaff, Northern Arizona University, Arizona Snow Bowl Ski Resort, and even the Grand Canyon. These guests report that the hotel is easy to find and access.
positive:
Friendly staff willing to take the time.
According to reports, the hotel staff is particularly friendly and willing to offer assistance as and when needed. Guests report that this amenable approach makes for a comfortable stay.
Negative Reviews
negative:
Nearby trains can prove disruptive.
BEST WESTERN Pony Soldier Inn & Suites is located close to a busy railway track, which can make for a disruptive stay. Some guests report being kept awake by noisy freight trains passing the hotel throughout the night. Guests suggest a quieter night is to be had near the back of the property.
negative:
Rooms prove too small for some.
A number of guests have expressed dissatisfaction at the size of guestrooms, describing them as small and cramped. These guests report that there is little space to move around or spread out.
negative:
Lack of elevator can be tricky for some.
The two-story motel-style property does not feature an elevator, which can prove tricky for less mobile guests. Those with mobility issues may wish to request a first floor room at the time of booking.