Positive Reviews
positive:
Beautifully positioned along the Tuckasegee River
As what guests mentioned, the reason to be here is the riverfront! Best Western River Escape Inn & Suites is just a few seconds of walk from the Tuckaseegee River, where you can fish, watch ducks, and birds flying over the body of water. You can spend your mornings and late afternoon having a leisurely walk along the river and enjoy the tranquility of nature.
positive:
Tranquil and relaxing accommodations
Request for a room on the riverside, leave the screen window open, and fall asleep to the rush of the river. Those guests who stayed at the third floor gave positive reviews as well, stating that there was no noise that disturbed them in the night.
positive:
Excellent breakfast experience!
Guests love the free full continental breakfast provided by the hotel. Although there are premade items, rest assured that they are still healthy and fine-tasting. There are fresh fruits too, freshly baked breads, and refreshing juices. Moreover, you can enjoy your breakfast outside, on the deck overlooking the river.
Negative Reviews
negative:
Some rooms have no lovely views
Make sure to ask for a room with a river view, as some rooms don’t have inspiring views. Moreover, the rooms with views, especially those on the higher floors, costs a little bit more than regular accommodations.
negative:
Poorly decorated rooms
Some of the guests felt that room were a little drab and do not live up to its mesmerizing setting on the river. They further commented that the rooms were too plain, uninspiring, and need a few decorations.
negative:
Efficient yet impersonal service
Although the service at the front desk is fast and efficient, some guests expressed that the staff members are impersonal. The housekeepers too, do not greet or smile at guests when they see them at the hallways.