Positive Reviews
positive:
Inviting rooms and modern bathrooms
Guests adored the beds as they are large, clean, and very comfortable. Many also took note of the modern and 'inviting' feel of the rooms. The in-room bathrooms are modern and fully equipped with fixtures and toiletries that provide the comfort of home.
positive:
Excellent for travellers- just off Interstate 80
Travellers who stayed here aren't disappointed as the property is convenient from the highway, just right at the side of the Interstate 80. There is also a gas station at the end of the block where the establishment is located in case guests had to fill their vehicles.
positive:
Impressive common amenities
The property has many amenities to boast according to guests. The breakfast area is large and can sit many guests comfortable every morning. Furthermore, the fitness room features modern equipment. There is also a pool which can be used by both children and adults, as well as an impressive hot tub.
Negative Reviews
negative:
Inefficient front desk staff
Aside from being uninterested to the concerns of the guests, many guests said that the receptionists, and even some of the staff members, weren't helpful. The staff members at the food area were also mentioned as being impolite and snob.
negative:
Poor sound isolation
Noise from the rooms above was the main complaints of previous guests. A large number of guests said that they were able to hear people from upper quarters walking and using the toilet. Even though the noise weren't loud enough to deter sleep, guests still found the poor soundproofing disturbing and annoying.
negative:
Crowded with kids
Since this is a family-friendly hotel, it also means that a huge number of guests staying here are minors. Previous guests find the population of children irritating, as they always seem to crowd on the swimming pool and the lobby.