Positive Reviews
positive:
Awesome team of staff!
Guests were extremely impressed with the highly accommodating service of the staff especially the manager. They were very hospitable and were more than willing to help the guests with their needs such as making adjustments with their reservations and providing their special requests.
positive:
Clean, high-quality beds
Most of the previous guests speak well of the overall quality of the beds. They were very soft, clean, and comfortable and were considered one of the best sleeping experiences they've ever had. Both the beds and pillows were made of good quality materials.
positive:
High-speed Wi-Fi connection
The overall performance of the Internet within the hotel was satisfying! The Wi-Fi was very fast and reliable so guests were able to connect easily without any issues. Although there was an option to upgrade speed with an added cost, guests did not feel the need since the free Wi-Fi was already sufficient for their needs.
Negative Reviews
negative:
Average breakfast served in a small dining area
As a result of the lack of enough variety and insufficient size of the breakfast area, most guests had difficulty enjoying their food. The breakfast included basic or standard options such as eggs, waffles, cereals, and yoghurts which were average and unsatisfying.
negative:
Insufficient size and quality of the bathroom area
Most guests were uncomfortable and uneasy moving around the bathroom area due to the small size. It was difficult for those with large frames to function properly within area due to cramped or tight layout. The shower and toilet area was also very narrow.
negative:
Unbearable air-conditioning noise
Aside from the loud noise coming from within the premises such as loud footsteps, previous guests also complained about the terrible noise coming from the air-conditioning system. The air-conditioning units produced some weird kicking sounds, which was quite disturbing.