Hotel Best Western Executive Inn & Suites (Colorado Springs, USA)

Previous guests reported that the hotel staff was extremely friendly and helpful during their visit. The front desk service staff works to ensure that your stay is comfortable and memorable. Many reported that no task was too much for all of the service staff. The staff's kind demeanor and attentive service were major hotel highlights for previous visitors. Complimentary water and breakfast were also made available for all guests.

The newly refurbished hotel rooms and suites at the Best Western Executive Inn & Suites are very comfortable. The dedicated housekeeping staff reports daily to keep the rooms fresh and tidy. Previous guests reported spacious rooms and large beds in the hotel rooms.

The hotel is situated within close proximity to the freeway, shopping and dining areas. Previous guests noted that the location was ideal for reaching points of interests, main attractions and local restaurants.

Some guests were inconvenienced by excessive noise from outside of the hotel, reportedly caused by thin walls. Many could hear the sounds of neighbors entering their rooms and the hotel.

Despite its convenient location, some found the Colorado Springs Best Western difficult to find. The property is partially covered by an adjacent shopping and dining area, making it initially easy to miss but hardly a large issue.

Some guests reported malfunctioning room appliances and accessories such as the air-conditioning unit and the magnetic room door lock. The grievances reported were minor.