Positive Reviews
positive:
Friendly receptionists offer outstanding service!
Guests are highly satisfied with the friendly, thoughtful, and helpful attitude of the receptionists. They went outside their comfort zones to make the guests' stay as convenient as possible by offering a late check-out for free whenever a guest's ride is running late.
positive:
Heated indoor pool ensures a fun-filled swim
Baymont Inn & Suites Indianapolis North East takes pride in its indoor pool with a heating system, which most guests appreciated especially during cold seasons. The pool, with its rejuvenating water is also ideal for kids as there are water toys available for them.
positive:
Comfortable beds with hypoallergenic pillows
The bed in each room is spacious and has just the right mattress. You will be delighted by the hypoallergenic pillows and sheets provided, which are gentle to the skin. According to many guests, they slept like a log at this hotel.
Negative Reviews
negative:
Unimpressive breakfast and crowded dining area
Pre-cooked eggs, unappetizing sausages, and ordinary biscuits are just some of the complaints about the poor foods offered during breakfast. Furthermore, the breakfast area is crowded sometimes as there are kids running and shouting around. There are numerous eating spots outside the hotel where you can dine alternatively, though.
negative:
Slow and small elevator
If you are young, the speed of the lift won't be a problem. However, some guests, especially the elderly felt like the elevator is too small to transport their luggage efficiently. With its slow speed, the stairs is a better option.
negative:
Hallways do not smell good and are dirty
According to the guests' reviews, the hallways look shabby and have unpleasant smells. When you encounter these troubles, contact the receptionists and they will send housekeepers to spray air fresheners and clean the hallways again.