Positive Reviews
positive:
Friendly faces and a filling breakfast..
Many guests have described the hotel's front desk staff as friendly, accommodating, and professional. Many give the complimentary breakfast high marks for variety and presentation, and the breakfast host is frequently singled out for her sunny attitude and kindness, especially to the hotel's youngest guests. The evening happy hour is much appreciated after a long day's drive as well.
positive:
Rooms in the budget..
Many travelers find the Holiday Inn Fayetteville offers good value for money and are quick to list the "free" amenities: breakfast, Wi-Fi, parking, and an evening reception are included in the reasonable rates for the rooms.
positive:
Right off the Interstate..
Guests often book the hotel as a stopover on a long road trip, as it is conveniently located directly off I-95 and near a variety of restaurants. However, it is also a good choice for sightseeing in Fayetteville, just five miles away.
Negative Reviews
negative:
An old-fashioned, motel style layout..
Guests often note that the hotel is decades old and features a "motel" style layout, with two stories. The guest rooms are accessed directly from the parking lot area, and there is no elevator to reach the exterior walkway along the second floor. Guests expecting a more traditional Hampton or who are unused to this building style are generally very dissatisfied, citing privacy, security, or noise concerns.
negative:
Showing its age..
Though many guests describe the rooms as comfortable, few deny the decor is dated, with some general wear and tear throughout.
negative:
An uphill battle for housekeeping..
Many guests arrive to find their rooms well cleaned, though others spot areas the housekeeping or maintenance team has missed, acknowledging they have an uphill battle given the building's age and general condition.