Positive Reviews
positive:
Complimentary hot breakfast buffet
Several guests have been pleased with the complimentary breakfast buffet offered to them when staying at this hotel. Not only is it kind to the wallet but, for convenience, there is no better option than enjoying a good meal without even leaving the hotel.
positive:
An excellent location
Guests have boasted about the location of this hotel in respect of several places of interest. Being situated in downtown Augusta, guests are just moments away from endless shopping at a host of malls, fine restaurants and also annual events such as the Ironman and the Masters at Augusta National Golf. Guests have boasted about the location of this hotel in
respect of several places of interest. Being situated in downtown Augusta,
guests are just moments away from a host of malls, fine restaurants and annual
events such as the Ironman and the Masters at Augusta National
Golf.
positive:
True southern hospitality
In several reviews, guests express their satisfaction with the level of service offered by the staff at this hotel. Always eager to please and extremely attentive and polite, the staff members truly make this stay a memorable one.
Negative Reviews
negative:
Some updates would go a long way
Reviews indicate that this hotel would do extremely well to make a couple changes and upgrades. There is a lot of free space that could be put to better use, carpeting is tired and worn-out and some of the in-room features are simply old and out of fashion.
negative:
Sound-proofing efforts could be better
Guests indicate that the walls and doors at this hotel do not offer much sound-proofing assistance. Guests can clearly hear when neighboring guests are slightly louder than usual and can quite easily hear the cars passing on the highway outside this hotel which, after some time, becomes rather bothersome.
negative:
A no-frills experience
Although it may be as a result of the reasonable price of lodging, several guests have felt as though the all-round experience of staying at this hotel can sometimes feel a bit dull. The reason being that this hotel does not offer any frills.