Positive Reviews
positive:
Good budget hotel option
If you're traveling on a budget, you could do far worse than book the Baymont Inn & Suites Augusta. Room rates are frequently described as low. Plus, the included essentials such as breakfast, parking, and Internet access offer further savings.
positive:
Comfortable rooms
Reviews of the rooms are not 100% positive, but many guests describe the accommodation as comfortable nonetheless. The beds appear to be of reasonable quality and offer a good night's sleep. Plus, the in-room amenities add convenience.
positive:
Nice pool area
The pool is definitely one of the highlights of this property and offers a nice place to enjoy some "me time" during your stay. The pool and the area surrounding it seem to be well maintained.
Negative Reviews
negative:
Mixed opinions of breakfast
Although breakfast at the hotel is far from awful, some guests do comment that there should be more choice available. Also, the same food appears to be served each day, so it may get a little boring if you are staying for more than a few days.
negative:
Customer service could be improved
Not every guest rates the customer service offered by staff poorly but enough do to indicate that there may be a problem. A number of guests mention that the staff seem to be more interested in chatting to each other than paying attention to their guests.
negative:
Issues with housekeeping
Guests occasionally remark on housekeeping issues at this property. It sounds like the foyer and hallways could use some attention. Plus, some guests found that their room, particularly the bathroom, were less clean than they had hoped.