Holiday Inn Express Augusta Downtown, an IHG Hotel (Augusta, USA)

Several guests remarked that the staff goes above and beyond to make sure that their visitors have a pleasant experience, even if that means providing directions on the phone to the hotel. Other guests mentioned that the breakfast crew also does a fantastic job of attending to visitor’s needs.

Travelers remarked that they like the modern and clean appearance of the hotel rooms along with the comfort level of the beds. Although they are slightly elevated according to some shorter visitors, they are extremely comfortable.

Most guests remarked that they felt the hotel provided a decent value. It had everything that they required for their stay. In particular, some people mentioned they like having the kitchen amenities and brand-name toiletries.

According to some guests the hotel is located in a gated parking lot and you'll find lots of bars and empty stores in the area. So while it's not bubbling crockpot of crime, and no incident seem to have been reported recently, some visitors mentioned that they don't feel entirely safe.

According to some guests they weren't able to enjoy the ensuite because of the lack of water pressure. It made bathing difficult they claim. For the most part though, visitors here didn't have any water issues here.

A few guests mentioned they really enjoyed Wi-Fi. Others stated that it was pretty much garbage. So perhaps your connectivity depends on where your room is located since some visitors had issues while others did not.