Positive Reviews
positive:
Stylish, chic environment.
The difference between standard hotels and the truly luxurious is often down to the fine detail, and design-conscious attention has certainly been lavished on Barcelo Santo Domingo. From the classic simplicity of the rooms, to the nature-inspired poolside terrace, you'll be swept away by the beauty of this hotel.
positive:
Indulgence and pampering.
This is one of those resorts where you can live like royalty for a little while, and enjoy the glamour and indulgence of the facilities. You can spend the afternoon being pampered in the spa or relaxing by the pool, before dressing for dinner and an evening of dazzling fortune in the casino.
positive:
All-round comfort.
Overall, guests report very comfortable,contented stays at Barcelo Santo Domingo. The rooms are spacious and tranquil, with all the modern comforts you could ask for, and premium bedding for a dreamy night's sleep. You'll leave feeling totally refreshed, and isn't that what a vacation should be about?.
Negative Reviews
negative:
The paid Wi-Fi is unreliable.
The Wi-Fi at this hotel is a real annoyance for many guests - not only do you have to pay extra for the privilege of using it, but after you've agreed to the charges, it doesn't always work brilliantly, sometimes loading infuriatingly slowly, causing more than a few calls to reception.
negative:
Service is not always efficient.
While guests generally consider the staff to be friendly and professional, the service isn't always as quick as it should be, and you may find yourself waiting rather longer than you'd like to check in or out, or to be able to speak to someone about a problem or query you have.
negative:
Fees charged for guests.
If you're meeting up with friends and you want to invite them back to the hotel for dinner, drinks or socializing, you will not be able to have them in your room for any period of time without incurring a hefty charge - guests are only allowed in public areas of the hotel.