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    Hotel Atlantic Lux (Cartagena, Colombia)

    Hotel Atlantic Lux (Cartagena, Colombia)

    About Hotel Atlantic Lux

    Offering magnificent views of the Bocagrande Beach and the Caribbean Sea, Atlantic Lux hotel features an outdoor pool, Turkish bath, and spa tub where guests can relax. Rafael Núñez International Airport is only 15-minute drive from this hotel. The accommodations are fully air-conditioned and have free Wi-Fi access. Amenities include a minibar, safety deposit box, private bath, hairdryer, water heater, and LCD cable TV. Upgraded rooms have separate living areas and balconies. Atlantic Lux hotel offers an on-site casino, fitness centre, exhibit space, and function room with audiovisual equipment. Shuttle & airport transfer services, currency exchange, and laundry service can be availed at the 24-hour reception area. The hotel’s restaurant serves delicious breakfast, as well as local and international dishes for lunch and dinner. Hospital Naval de Cartagena and Castillo Grande Beach are just a five-minute drive from this hotel. The Palace of Inquisition Museum is ten-minute drive away.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Pets
    • A/C

    Rating overview

    7.8
    trivago Rating Index® based on 4538  reviews from:
    • Hotels.com(7.6/10)
    • LocationExcellent  8.6 / 10
    • RoomsGood  7.9 / 10
    • ServiceGood  7.9 / 10

    Positive Reviews

    positive:

    Convenient beachfront location

    According to previous guests, the location of the property is perfect for going to the beach, which is just a couple of blocks away. There are several stores and various dining options along the way. To go to the Old City, guests only had to ride a cab for five minutes, for an affordable fare.

    positive:

    Top-notch front desk service!

    Most of the staff members are friendly and accommodating, and this good service is pointed out by many guests. Staffs are always smiling and eager to help. The employee key of this property, a man named ‘Christian', was mentioned many times for his charm and hospitality.

    positive:

    Spacious rooms with balconies

    There was no negative feedback about the size of the rooms. All quarters are spacious, with enough room for guests to put their luggage and walk around. Guests who booked rooms with balconies were totally impressed, having a big room and a splendid view of the ocean.


    Negative Reviews

    negative:

    Disappointing hotel amenities

    Most machines in the fitness room were broken, and there were no towels there as well. Many guests also reported that the Turkish bath wasn't functional when they were staying there. Even the parking lot was reported by many to be narrow and dirty.

    negative:

    Unreliable cleaning service

    Previous guests have reported to the front desk about various housekeeping issues. Among these are that the housekeepers seem to always forget to pick up the dirt under the beds, properly clean the bathroom, and take out the trash.

    negative:

    Poor sleeping facilities

    Many guests complained of the poor quality mattresses available in their room, while others were unsatisfied with the pillows that they had. Some of them even reported to the front desk to have another set of mattress and pillows be brought up to their quarters.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    Property amenities
    1. Business centre
    2. Entrance hall/lobby
    3. Lift
    4. Terrace
    5. Pets allowed
    6. Outdoor swimming pool
    7. Conference rooms
    8. Non-smoking rooms
    9. PC with internet
    10. Casino in the hotel
    11. 24-hour reception
    12. Beach
    13. Towels at the pool
    14. Laundry service
    15. Spa
    16. WiFi in public areas
    17. Room service
    18. Fax/Modem access
    19. Car hire
    20. Concierge
    21. Airport shuttle
    22. Free WiFi (public areas)
    23. Pool
    24. Luggage storage
    25. Daily housekeeping
    26. Housekeeping
    27. Free WiFi
    28. Breakfast
    29. Kids' pool
    30. Hand sanitizer provided
    31. Temperature screening
    32. Safe distance
    33. Response protocol
    34. New safety protocols
    35. Cashless payment
    Accessibility
    1. Wheelchair accessible
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Air conditioning
    7. Pay-TV
    8. Desk
    9. Telephone
    10. Safe
    11. Cable TV
    12. WiFi
    13. Fridge
    14. Free WiFi (rooms)
    15. Flatscreen TV
    Sports facilities
    1. Bike rental
    2. Fitness
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 13:00

    Contact

    Avenida San Martin No. 8-20, Bocagrande,  130001,  Cartagena,  Colombia
    Telephone: +57(5)6659023

    Frequently Asked Questions about Hotel Atlantic Lux

    • Is there a pool area at Hotel Atlantic Lux?

      Yes, Hotel Atlantic Lux offers 2 pool areas.

    • Are pets allowed at Hotel Atlantic Lux?

      Yes, Hotel Atlantic Lux has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Hotel Atlantic Lux?

      No, Hotel Atlantic Lux doesn’t provide parking.

    • What time is check-in and check-out at Hotel Atlantic Lux?

      Check-in at Hotel Atlantic Lux is available from: . Check-out time is by .

    • Where is Hotel Atlantic Lux located?

      Hotel Atlantic Lux is located in Avenida San Martin No. 8-20, Bocagrande, 130001, Cartagena, Colombia.

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