Hotel Sofitel Legend Santa Clara Cartagena (Cartagena, Colombia)

Visitors mentioned that the concierge, the front desk and even the pool attendants do a spectacular job when it comes to meeting visitor demands. No request seems to be too much trouble and they handle their jobs professionally at every turn. Guests who want to feel like VIPs mentioned that this hotel does a fine job in that department. Whether it's the butler or turndown service, everyone received high marks for making visitors feel extra special.

Based on visitor comments, this hotel is just inside the walled old city and offers some spectacular ocean views. Along with the natural wonders, guests also commented that the hotel itself is quite beautiful - from the lobby to the pool area. Plus, it's not far from major attractions and area restaurants for those who are looking to do sightseeing in the area.

From the piña colada and margaritas at the bar to the relaxing swimming pool and spa, this place has it all, according to travellers. For visitors looking to escape everyday life, the hotel goes a long way when it comes to pampering their guests.

According to visitors, based on the amount they paid, they expected to at least receive a morning meal at no charge. For visitors who were expecting a complimentary breakfast, they were disappointed.