Hotel Bocagrande By GEH Suites (Cartagena, Colombia)

Guests state that the staff at this hotel is very friendly and kind. They will always go out of their way to help you if you have any problems with your room or during your stay. They are always willing to offer directions or give recommendations on where to go in the local area.

Guests state that this hotel is in a great location near shops, restaurants, entertainment venues and transit links. They found it easy to walk everywhere and also get to major attractions within minutes by car. They state that the beach is nearby and you can get around the city with ease.

Guests mention that the breakfast service at this hotel is nice. There is a lot of variety and options for all kinds of morning cravings. They offer fresh fruit, breads, eggs, juices, and hot beverages such as coffee and tea.

Guests report that the hotel can be quite loud at times and that there are sometimes loud crowds staying here. There is noise coming off the street as well, especially during the summer months. Guests can hear loud music and other guests moving about in their rooms.

Guests mention that there is an odour throughout the property. It put them off and it made it hard to truly relax in your room.

Guests state that this property has a bug problem and many guests found bugs like cockroaches in their rooms, under their beds and in the bathrooms. They felt as though the hotel and rooms were not being cleaned properly.