Hotel AmericInn & Suites Burnsville, MN (Burnsville, USA)

The hotel's complimentary breakfast was stated to be of decent value with a variety of items for every taste to include sausages, eggs, waffles, pastries, bagels, bananas and cereal. Guests noted that the staff was quick to clear dirty dishes and restocked everything as needed.

Many guests enjoyed the fact that there was ample opportunity to shop and dine near the hotel, so they didn't have to venture out much after a long day of work or sightseeing.

As guests pointed out, the front-desk staff is courteous, accommodating and offers helpful advice regarding issues like local attractions and great restaurants.

According to some guests, housekeeping services don't always seem to be too thorough, as guests found the carpets, furniture and windows to be dirty. A few guests even questioned whether the rooms they had initially been assigned to had even been cleaned at all prior to being occupied.

As several guests pointed out, some of the gym equipment is broken and needs to be replaced, and at times, the ice machine seems to break down. Even the rooms were reported to have some issues that need to be addressed such as showers that don't drain and malfunctioning refrigerators.

Several guests reported that the Wi-Fi signal was spotty and quite slow. It was also noted that the pool was closed on occasion and sometimes didn't appear all that inviting.