Positive Reviews
positive:
Conveniently located
Several guests have made this their hotel of choice on account of the fine location is offers. Especially with this location being close to the University of Nebraska, several big football games are easily accessible when coming from this hotel.
positive:
Hospitable and accommodating staff
The staff have received much praise for their fine hospitality towards guests. From offering advice on nearby places of interest to conducting a speedy check-in and check-out process, staff members know how to make guests feel welcome and add ease to the traveling experience.
positive:
Newly renovated hotel
This hotel has embraced a modern and contemporary style by renovating some of its features and amenities. Renovations have been made in the year 2016 and thus afford guests state-of-the-art facilities from the business centre to the health and fitness centre.
Negative Reviews
negative:
Housekeeping staff lack attention to detail
Complaints have been made about the sub-par level of service given by the housekeeping staff. Despite staff visiting with the intention to clean, rooms have remained in an untidy state with carpets being left dirty and beds being unmade. On a few occasions, insufficient towels have been left for guests as well.
negative:
Not the cheapest hotel
Reviews indicate that this hotel does not offer the cheapest stay compared to other hotels. Although its location is fantastic, guests are paying for it. Prices are also significantly more expensive during popular events near this hotel, such as college football games.
negative:
No free breakfast available
Offered at this hotel is a restaurant catering for breakfast and dinner. However, several reviews reveal guests' displeasure in learning that no complimentary breakfast is offered on-site. Instead, guests are expected to purchase breakfast from the on-site restaurant or dine elsewhere.