About Holiday Inn Florence, an IHG Hotel
The Holiday Inn Florence hotel places guests near shopping at Florence Mall and Square and a 20-minute drive from Cincinnati/Kentucky International Airport. Facilities at this three-star hotel include business and fitness centers and an indoor pool.
En-suite guest rooms offer air-conditioning and double glazed windows along with desks, coffee makers, microwaves, and mini-fridges. For entertainment, there’s a flat-screen TV with cable in every room. Free perks include Wi-Fi and morning newspapers.
Hotel amenities include meeting rooms and conference space, coin laundry, and a front-desk safe. Parking is complimentary, as is the hotel’s airport shuttle service.
The restaurant at the Holiday Inn Florence hotel, Kems Restaurant & Lounge is open for breakfast, evening meals, and drinks. Nearby dining spots include Bob Evans, Mai Thai, and Smokey Bones Bar & Fire Grill.
Guests can visit the Creation Museum, the World Peace Bell, Newport Aquarium, and Cincinnati Zoo & Botanical Garden, all within a 25-minute drive of the hotel.
Positive Reviews
positive:
Good location near shopping
Guests have found the location of this Florence hotel convenient and easy to access by car. The shopping options nearby are excellent and guests have pointed out there a few good restaurants in the area. Guests have also found the driving distance to downtown Cincinnati reasonable.
positive:
Clean and spacious rooms
Bar a few minor issues, guests have found the quality of the rooms here is good. The accommodation is frequently described as clean and many guests also found the rooms are of a reasonable size. Beds here are said to be comfortable and guests have generally appreciated the selection of included amenities.
positive:
Friendly service from staff
The service from staff has typically proved impressive to past guests, with many finding the staff friendly and welcoming. Guests mention that the staff takes the time to explain the hotel’s amenities and properly welcome members.
Negative Reviews
negative:
Maintenance could be improved
Feedback indicates that maintenance in and around the hotel could be improved. Reported problems include broken A/C units and equipment, water stains on the carpet, and scuffed paint.
negative:
Occasional reservation issues
Although reception services often appear to run smoothly, reviews of this hotel do indicate that there are occasional issues relating to reservations. Guests have found themselves offered a type of room that was different from the one they reserved. Overbooking also seems to take place occasionally.
negative:
Pool may disappoint
A number of previous guests have expressed some disappointment with the size of the pool. Others have found it looked less than clean and that the water was too cold.