Holiday Inn Express & Suites Amarillo, an IHG Hotel (Amarillo, USA)

Guests really liked the location of the hotel, saying that being so close to the interstate really made their life that much easier. It was a very simple matter to get onto the highway and be off to their destination in no time at all. Many guests also reported that there were a number of restaurants nearby - so near that they were quite happy walking to them.

One of the very first things guests would mention in their reviews was that they really thought a great deal of the staff. They were said to offer true and high quality customer service.

Going through the reviews, it becomes clear that guests were very impressed with the quality of their rooms. The main reasons given were that they were very well designed and that they were furnished and decorated in such a way that they became very comfortable retreats.

A number of guests had some issues with the TV channels in their room. Firstly, they mentioned that there was only a limited selection, with not many premium channels being available. Secondly, they reported that the on screen TV guide was quite confusing and didn’t seem to be organized very well.

A curious compliant that came up was that the beds were a bit too high off the ground. Some guests, especially if not very tall, felt awkward getting into and out of them, feeling they were in a room made for giants.

A number of guests, who had wanted to get in a good workout, complained that the fitness center was not very well-equipped. It seemed to lack even basic machines like exercise bicycles.