Holiday Inn Express Elk Grove West I-5, an IHG Hotel (Elk Grove, USA)

Guests have consistently reported the rooms as being of a good standard. Guests appreciate the size of the rooms as well as describing them as clean with comfortable beds and a good selection of included amenities. Given that this hotel is situated in a residential area, it should perhaps come as little surprise that guests find the rooms are quiet.

The free breakfast is typically well received by guests, many of whom find the quality of food is good and note that there is a decent selection of food on offer. Guests also find the breakfast area is well organized and kept clean by the attentive breakfast staff.

The easy access to the I-5 has proved popular with previous guests, as has the proximity of Sacramento and the many attractions that can be found there. Guests also note that there are several decent dining spots within an easy walk of the hotel.

Guests who have traveled with pets have enjoyed being able to have these stay in the room with them. However, some pet owners have found the fee on the high side, especially since it is non-refundable, even in the case of no damage.

Reviews reveal that guests have been disappointed by the closure of the pool and spa tub over winter, especially since winters are fairly mild here. Indoor facilities would be preferable to avoid the need to close these facilities.

Guests find very few areas of concern at this hotel. Issues do crop up from time to time, of course, but like the high pet fees and pool closure over winter, these are fairly minor issues. Guests have mentioned that ice machines are located on a single floor and occasional housekeeping shortfalls.