Guests reported that the hotel employees really seemed to care when issues were brought up that negatively impacted their stays. Rather than just accepting the feedback, the staff members repeatedly worked hard to resolve the problems and do what they could to make guests feel satisfied.
Because this hotel is close to a stadium where the Dallas Cowboys play, it's a frequent choice of guests who love football. When staying here, you can get immersed in cheering on your team and following all the action of a game, knowing your accommodations are not far away.
Hotel rooms often do not have the most comfortable beds, but guests were pleasantly surprised when staying at this property. More often than not, guests slept soundly and felt the mattresses provided adequate support for their spines.
Guests who booked rooms in advance sometimes looked at their bills and discovered the charged rates were different than what they were told they'd get at the time of booking. If you book beforehand and are concerned, be sure to bring printed documentation of promised rates.
Although this was just a minor issue for most guests, some commented the section of the hotel where breakfast is served is not large enough. Not surprisingly, this problem was especially prevalent when the property was at or near capacity.
Although guests liked being in a location that has so much to do, they sometimes said the traffic is characteristically so heavy that it's hard to enter or exit the hotel grounds. Because of that, you may want to give yourself extra time when leaving or arriving, and be patient.
Yes, Holiday Inn Express Arlington Interstate 20 Parks Mall, an IHG Hotel offers 2 pool areas.
Yes, Holiday Inn Express Arlington Interstate 20 Parks Mall, an IHG Hotel has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.
Yes, Holiday Inn Express Arlington Interstate 20 Parks Mall, an IHG Hotel provides Parking, Accessible parking for guests.
Holiday Inn Express Arlington Interstate 20 Parks Mall, an IHG Hotel is located in 1721 Pleasant Place, 76015, Arlington, USA.
Holiday Inn Express Arlington Interstate 20 Parks Mall, an IHG Hotel Nearby attractions include Dallas/Fort Worth International Airport, AT&T Stadium, Dallas Love Field, Stockyards Historic District, Dealey Plaza Historic District, Cedars, Sundance Square, Downtown Heliport Airport.
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