Positive Reviews
positive:
Clean and quiet rooms
The majority of guests find the rooms at the hotel offer a good level of cleanliness. Plus, despite the hotel's location beside the I-271, many guests also describe the accommodation as quiet. Other highlights include the comfy beds and the free Wi-Fi.
positive:
Enjoyable on-site restaurant
The hotel's restaurant attracts plenty of positive feedback from guests, who find the quality of the food is good and the menu prices are reasonable. The option to eat on the outdoor patio is a nice touch in warmer weather and the room service is excellent if you fancy a quiet meal in front of the TV.
positive:
Guests compliment the service
The standard of service appears to be one of the property's highlights. Guests often describe receiving a friendly welcome and also enjoy the on-going service, which is personable and attentive. Plus, management seems to be available and is equally friendly.
Negative Reviews
negative:
Rooms lack some amenities
Although guests find the rooms clean, comfortable, and quiet, reviews suggest that there is some disappointment in the selection of amenities. Fridges and microwaves are particularly missed, although some guests also mention that there is a limited amount of electrical sockets.
negative:
Pool is not always usable
Guests sometimes arrive at this hotel expecting there to be separate indoor and outdoor pools. However, the facility is actually one pool which spans an indoor and outdoor area. Hence, cold weather restricts the enjoyment of the pool.
negative:
Some guests find the rates are high
A number of guests mention that they found the rates at the Holiday Inn Cleveland-Mayfield were a little on the high side. The cost of a stay here doesn't necessarily compare favorably to other similarly equipped hotels in the area. If budget is a concern, shopping around may allow you to benefit from a better rate elsewhere.