Positive Reviews
positive:
Good value for money..
Guests often book the Holiday Inn Cincinnati Riverfront as a more affordable alternative to hotels just across the bridge in Cincinnati. Many describe the rates as "very reasonable" for the clean, comfortable rooms, complimentary Wi-Fi, ample free parking, and short commute to area attractions.
positive:
A well connected location..
Drivers note that the hotel is easily accessible from I-75 and the drive into downtown Cincinnati is quick and straightforward. Guests who prefer not to drive can take the nearby trolley downtown for just $1 a trip, or walk there in about 30 minutes. The Main Strasse shopping area is a 10-minute walk, and baseball fans generally find the shuttle to Great American Ballpark very convenient.
positive:
Polite, friendly staff..
The reception staff have received many positive reviews for their efficient, professional customer service. The wait staff and housekeeping team are also frequently described as friendly and helpful.
Negative Reviews
negative:
Decor is due for an update..
Guests widely agree that the rooms are "dated" and bathrooms are frequently described as "tiny." Though most guests find them very clean and well maintained, a few have reported housekeeping oversights, most often with respect to the bathroom fixtures or carpets. Some have also had trouble the aging air conditioning units.
negative:
No such thing as a free breakfast..
Several guests have been disappointed to find the breakfast buffet is not complimentary, though it is possible to book packages with breakfast included. However, reviews of the buffet are fairly mixed.
negative:
What's in a name?
Some guests have been disappointed to find that, despite the "Riverfront" in the hotel's name, the rooms do not offer a view of the river and the immediate neighborhood is not particularly scenic.